Subject: Ticket Assigned - Conversation with afna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 13:01:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with afna afna                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  afna Bot:  Hi afna, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9588342136 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC093022001574     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0569454579            04:48 PM, 01st Oct                     afna                    Okay           04:49 PM, 01st Oct                   Abdulqader                   Hi Afna, thank you for contacting us. This's kader We would be happy to help you.           04:50 PM, 01st Oct                     afna                    Hello kader           04:50 PM, 01st Oct                     afna                    My order was out for delivery statys           04:51 PM, 01st Oct                     afna                    Status since morning 8.30am , havent received yet           04:51 PM, 01st Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:51 PM, 01st Oct                     afna                    Okay           04:51 PM, 01st Oct                   Abdulqader                   Is this contact number is right  +971569454579?           04:52 PM, 01st Oct                     afna                    Yes           04:53 PM, 01st Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           04:54 PM, 01st Oct                     afna                    ??           04:54 PM, 01st Oct                     afna                    But when           04:54 PM, 01st Oct                     afna                    I have been waiting since morning           04:54 PM, 01st Oct                     afna                    When i got the msg           04:54 PM, 01st Oct                     afna                    Can u tell me the approximate time?           04:55 PM, 01st Oct                   Abdulqader                   In case if you didn't receive your order within today, please let us know so that we can assist you.           04:55 PM, 01st Oct                     afna                    Till when is your deliveey time?           04:56 PM, 01st Oct                     afna                    *delivery           04:56 PM, 01st Oct                   Abdulqader                   our time till 11 pm           04:58 PM, 01st Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           04:58 PM, 01st Oct                     afna                    Okay thank u... Hope i will get it today itself           04:59 PM, 01st Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:01 PM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4945235