Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 12:40:20 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0585643447            04:28 PM, 01st Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           04:29 PM, 01st Oct                     hi                    Hi           04:29 PM, 01st Oct                     hi                    Pls cancel my order number 9588465996           04:29 PM, 01st Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:30 PM, 01st Oct                     hi                    It's still not delivered           04:31 PM, 01st Oct                     hi                    I did not order it           04:31 PM, 01st Oct                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           04:31 PM, 01st Oct                     hi                    My daughter ordered under my email address and as guest member           04:31 PM, 01st Oct                     hi                    Is that possible?           04:31 PM, 01st Oct                     hi                    Can you contact the delivery agent           04:32 PM, 01st Oct                   Abdulqader                   Please accept our full apologies, as we do not have a number for the courier team at this moment           04:35 PM, 01st Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           04:37 PM, 01st Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:39 PM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4945133