Subject: New Reply Received - Gift vouchers
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 01 Oct 2022 12:31:13 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Gift vouchers   Ticket comment <div>I am expecting a response to this email!!!<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<br>Begin forwarded message:<br><br>
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<div>From: Maha Shabon &lt;[email-masked]&gt;<br><b>Date:</b> 30 September 2022 at 11:27:11 PM GMT+3<br><b>To:</b> [email-masked]<br><b>Subject:</b> <b>Gift vouchers</b><br><br>
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<div style="direction: ltr">Hello,</div>
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<div style="direction: ltr">I made many orders and received gift vouchers, each of value 10 KD, valid until September 30. I was able to use them until today early morning, but when I tried to use them now around 11:03 pm, none of them worked and I got an error message “Sory, this code has expired”!!</div>
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<div style="direction: ltr">As long as they are valid until September 30, it should be valid until the the end of the day!!! Or otherwise mention a specific to mining in the email!! This is completely unacceptable..I had some items in my wish list which I was planning to buy them using these vouchers..I request that you provide me with new vouchers of the same value as a replacement for the vouchers that didn’t work! It’s not even 11:30 and I am unable to use them!!!</div>
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<div style="direction: ltr">Attached are screenshots of the emails I got.</div>
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<div style="direction: ltr">I hope you take this issue seriously and resolve it ASAP!</div>
<div style="direction: ltr">You can see how many orders I make regularly!!</div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI2MjY0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UihedYe-Cx8WhgFinIWGSUR2AVAtl_FGD1d2EC96C_8" data-id="2044001262648"><img alt="image1.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI2MjY1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mDhjZjs3n7UuPBHylNd6ADxb82vxdUt5dkPA8O90cSY" data-id="2044001262650"><img alt="image2.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI2MjY1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.B-ZqO5zP0k5kV_XU13p1gDfTcLdDbSiNlvubDeoIILQ" data-id="2044001262651"><img alt="image3.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI2MjY1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0IBzRYVH3Ec7hwEh4b1XJ8An6ftIpTs0kBesTK7Ndmo" data-id="2044001262652"><img alt="image4.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI2MjY1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sNgiy0-YaywLd8YvCIXgCDQwne_WwxquTEuPxSwDA3c" data-id="2044001262653"><img alt="image5.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI2MjY1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gSgjZlklaALyihQXJ9n0OaqemJSKDKQZQZCcCEl1x6Q" data-id="2044001262654"><img alt="image6.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI2MjY1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.EjVHN1_k7k3roBH2HsROHl2-Z-COj2zkNSK6MX9FM-8" data-id="2044001262655"><img alt="image7.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI2MjY1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Tjzmy1mq9JuACisWVQ4bDhFYlmVFKTjVKYPbP8mA4Y4" data-id="2044001262656"><img alt="image8.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI2MjY1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jRn7Ec2rE_wCDtMydh9HIStZi621OcCupxNvRjnMACo" data-id="2044001262657"><img alt="image9.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI2MjY2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Q0KnXkhCwHNb5Yt0Xkn958hvTOCqF99UcbZABlr0EEM" data-id="2044001262660"><br>
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<div style="direction: ltr">Sent from my iPhone</div>
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<br><blockquote>On 22 Sep 2022, at 8:40 PM, Max Fashion &lt;[email-masked]&gt; wrote:<br><br>
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										RE:Order number 8186409388.
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                                    Your shopping just got more rewarding.
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										                                   Hi Maha Shabon, we’re happy to send you a gift voucher for KWD 10 Go ahead and shop what you like right away.  <span style="color:#00b9e5"><a href="https://www.maxfashion.com/kw/en/my-account/order/8186409388?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=threshold_voucher_KW_en" style="color:#00b9e5; text-decoration:none" rel="noreferrer">8186409388</a></span>.  Way to go!
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                                         <strong>818-6409-388M-AX-0-T9Y7-A1TA-715T</strong>
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						                    						                  Voucher Value: <strong> KWD 10</strong><br>
						                   Valid From: <strong>Aug 16 2022</strong>						                      <br>
						                  Valid Until: <strong>Sep 30 2022</strong>						                    <br>
						                    Use this voucher to shop products from the following brands: MAX. 
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					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9" class=" getintouch">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px" width="100%">
								<tbody>
									<tr>
										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0; padding:0; line-height:20px">
<strong>Call us on 18-00-871.</strong> <br>7 days a week, 24 hours a day</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
</tbody>
</table></div>

								</td>
								</tr>
								<tr><td style="font-size:0;line-height:0"></td></tr>
								</tbody>
</table>
								</td>
								</tr>
								</tbody>
</table>
								</td>
								</tr>
                <tr>
                    <td class="two-column" style="padding: 5px 0 0 0; background: #eeeeee" align="center">
                        <table width="100%">
                            <tbody>
<tr>
                            <td width="50%">
                                    <div class="content">
<div class=" column" style="width:49%; display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td class=" inner" align="left">
				<table class="contents">
					<tbody>
<tr>
						<td align="left"><span style="font-size:11px; color:#848483">
								© 2022 Retail World Limited </span></td>
						<td> </td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>

<div class=" column" style="width:49%; display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td class=" inner" align="right">
				<table class="contents">
					<tbody>
<tr>
						<td style=" text-align:right; width:100%" align="right">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.maxfashion.com/kw/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dthreshold_voucher_KW_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.maxfashion.com/kw/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dthreshold_voucher_KW_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">Terms &amp; Conditions</a>
						</span>
						</td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>
</div>

                            </td>
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                        </tbody>
</table>
                    </td>
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	</tbody>
</table>
	            </td>
         </tr>
      </tbody>
</table>
	</div>

</div></blockquote>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4942912