Subject: Note Added - [#4797098] فقدان قلب
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Sep 2022 14:03:18 +0000

Hi ,    Akramullah Khan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4797098    Subject:  فقدان قلب   Requester: khlood alfarsi    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Akshay,</div>
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<div class="MsoNormal">Sanjay has already reply they haven’t found the item.</div>
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<div class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'>Akram Ullah Khan</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Executive - MIS</span></div>
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<div class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'>Landmark Group Oman<br>
Mobile CUG No : +968-94495050</span></div>
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<div class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'>Direct Lan No    : +968-22085943
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Oasis Mall, Al Khuwair, Madinat Qaboos Street.</span></div>
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<div class="msipfootercc4426fe" style="margin:0in"><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:black'>Public</span></div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, September 29, 2022 5:52 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Sanjay Rathore <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Operation Oman CPBK &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Akramullah Khan &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4797098] - <span lang="AR-SA" dir="RTL">فقدان قلب</span>
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<div class="MsoNormal">Hi <a id="OWAAM1E50C40EE71B493F9388B539E3170528" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sanjay Rathore</span></a>,</div>
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<div class="MsoNormal">Call customer and confirm if item found or no. She keeps chasing us for the same.</div>
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<div class="MsoNormal">Contact number : 93655542</div>
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<div class="MsoNormal">Customer Name : Khlood Alfarsi</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTA3MjkyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UVVeBDDto9JFiU7zgz7wqHkbgn819zo0U7SEpngOGLo" data-id="2044001072926" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, September 24, 2022 1:11 AM<br>
<b>To:</b> Sanjay Rathore &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Operation Oman CPBK &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4797098] - <span lang="AR-SA" dir="RTL">فقدان قلب</span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
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Customer reported that she has lost a heart shape nickles in centerpoint Barka branch on  29 Aug 2022 around 5 to 7 PM<br>
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Contact number : 93655542<br>
Customer Name : Khlood Alfarsi<br>
Email : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
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Please check and assist.<br>
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Attached imaged of the item.<br>
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Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الثلاثاء, 20 سبتمبر في 3:23 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Customer reported that she has lost a heart shape nickles in centerpoint Barka branch on  29 Aug 2022 around 5 to 7 PM<br>
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Contact number : 93655542<br>
Customer Name : Khlood Alfarsi<br>
Email : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
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Please check and assist.<br>
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Attached imaged of the item.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mohamed.</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل السبت, 10 سبتمبر في 10:05 ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Customer reported that she has lost a heart shape nickles in centerpoint Barka branch on  29 Aug 2022 around 5 to 7 PM<br>
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Contact number : 93655542<br>
Customer Name : Khlood Alfarsi<br>
Email : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
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Please check and assist.<br>
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Attached imaged of the item.<br>
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Regards.</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأثنين, 5 سبتمبر في 8:26 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Sunil.yadav &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please change the domains in the database. We have moved to different stores.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">For Barka Operations :
<a id="OWAAM3F2A8A2C394542298FE64DD8E15E3379" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sanjay Rathore</span></a>,
<a id="OWAAME99AD8E778AD4D39AE38233287A29884" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Operation Oman CPBK</span></a> are the one who is taking care.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Akram: Hi Akram,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Me and kranthi  has requested earlier for change in the domains. Please check the same and update accordingly to avoid such cases for escalations.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, September 5, 2022 3:51 PM<br>
<b>To:</b> Sunil YadavEdu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kranthi Kumar Goud Vanga &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4797098] - </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">فقدان قلب</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Customer reported that she has lost a heart shape nickles in centerpoint Barka branch on  29 Aug 2022 around 5 to 7 PM<br>
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Contact number : 93655542<br>
Customer Name : Khlood Alfarsi<br>
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Please check and assist.<br>
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Attached imaged of the item.<br>
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Regards.<br>
Mohamed.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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