Subject: New Reply Received - costumer complaint / online return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Sep 2022 12:40:34 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  costumer complaint / online return   Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Con-loc Team,</div>
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<div class="MsoNormal">Please go thru the incident on product, these are may be the manufacturing visible damages</div>
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<div class="MsoNormal">Please request all packing station staff to be more careful while QC check</div>
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<div class="MsoNormal"><b>Thanks &amp; Regards,</b></div>
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<div class="MsoNormal"><b>Peter Dsouza</b></div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>UAE – RDC/E.com &amp; RNA Operations – Home / Non Home
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark Group,
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Direct : +9714 809 4409
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2960624
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><u><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#399AFA'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></u><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<div>From: Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, September 29, 2022 4:24 PM<br>
<b>To:</b> Ops cpzcc &lt;[email-masked]&gt;; Peter Dsouza &lt;[email-masked]&gt;; Rasal Rana &lt;[email-masked]&gt;; Conlocecom uae &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Abhineshwaran S &lt;[email-masked]&gt;; Mohammed Yasser &lt;[email-masked]&gt;; cpsm zcc &lt;[email-masked]&gt;;
 Razeen Shabdeen &lt;[email-masked]&gt;; Sanket Sable &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: costumer complaint / online return </div>
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<div class="MsoNormal">Hi <a id="OWAAM47E9FE93A8E8449982967F4AAFC9E63B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Peter</span></a> 
<a id="OWAAMB1EDE525F85748D79376E1063E7BC094" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rasal Rana</span></a>
<a id="OWAAMAABBD49459C045C48A346F06895E609C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Conlocecom uae</span></a>
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<div class="MsoNormal">Kindly request you to sensitize the goods pickers to check the product before packing it to the customer, this may affect our service standard as well as the repetition of the brand…</div>
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<div class="MsoNormal">Need your usual support to avoid such cases in the future…</div>
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<div class="MsoNormal">Best Regards!</div>
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<div class="MsoNormal">Jainul Hussain</div>
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<b>From:</b> Ops cpzcc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, September 29, 2022 1:47 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhineshwaran S &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammed Yasser &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; cpsm zcc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Razeen Shabdeen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> costumer complaint / online return </div>
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<div class="MsoNormal">Dear Hussain, </div>
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<div class="MsoNormal">This is to bring to your attention , that these days we are getting allot of complaints over online purchased item specially shoemart .
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<div class="MsoNormal">Either the items are damaged or wrong pair . and even this morning one costumer came to pick the item but it was damage ,</div>
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<div class="MsoNormal">And he was very sad and expressed that he is almost losing his trust on online shopping ,
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<div class="MsoNormal">Kindly look into this matter . </div>
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<div class="MsoNormal">Costumer details </div>
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<div class="MsoNormal">Deepak . 0526903387/0529029646</div>
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<div class="MsoNormal">Order number 9588114602</div>
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<div class="MsoNormal"><b><span style='font-size:13.0pt;font-family:"Copperplate Gothic Bold",sans-serif'>Thanks, and Regards.</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:13.0pt;font-family:"Copperplate Gothic Bold",sans-serif'>       Arif Shams Khan
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<div class="MsoNormal"><b>           Operation incharge </b></div>
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<div class="MsoNormal"><b>ONE CP ZAHIYA CITY CENTER</b></div>
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<b>Mobile : 0564022124 </b><b><span style="font-family:Aharoni"></span></b>
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