Subject: Ticket Assigned - Conversation with willson gill
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 16:38:58 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with willson gill willson gill                    Customer:  Please you work on your retutn policy Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi willson gill, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:20 PM, 28th Sep                   Abdulqader                   Hi Willson, thank you for contacting us. This's kader We would be happy to help you.           08:21 PM, 28th Sep                     willson gill                    Hi           08:22 PM, 28th Sep                     willson gill                    I admit one return item on 10-09-2022 but still your taem not contact with me for taking item           08:22 PM, 28th Sep                     willson gill                    Your return policy very bad           08:23 PM, 28th Sep                     willson gill                    If your team not take my return item just tell           08:24 PM, 28th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:25 PM, 28th Sep                     willson gill                    Everytime wait wait           08:26 PM, 28th Sep                   Abdulqader                   Is this contact number is right  +971543234489?           08:27 PM, 28th Sep                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:29 PM, 28th Sep                     willson gill                    Yes           08:30 PM, 28th Sep                   Abdulqader                   Please accept our full apologies for the inconvenience   Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           08:33 PM, 28th Sep                     willson gill                    Ook           08:33 PM, 28th Sep                     willson gill                    Please slove my problem           08:33 PM, 28th Sep                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:35 PM, 28th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           08:36 PM, 28th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:38 PM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4934138