Subject: Ticket Assigned - update number
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 16:08:19 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  update number Eng IBRAHIM                    Hi           07:44 PM, 28th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:44 PM, 28th Sep                   Centrepoint UAE whatsapp bot                    Hello Eng IBRAHIM , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:44 PM, 28th Sep                     Eng IBRAHIM                    2           07:44 PM, 28th Sep                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:44 PM, 28th Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:44 PM, 28th Sep                     Eng IBRAHIM                    2           07:44 PM, 28th Sep                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:44 PM, 28th Sep                     Eng IBRAHIM                    1           07:45 PM, 28th Sep                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:45 PM, 28th Sep                     Eng IBRAHIM                    [email-masked]           07:45 PM, 28th Sep                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:45 PM, 28th Sep                     Eng IBRAHIM                    Ok           07:46 PM, 28th Sep                   Manish                   please respond here           07:51 PM, 28th Sep                     Eng IBRAHIM                    Ok sir           07:51 PM, 28th Sep                     Eng IBRAHIM                    Please return my order           07:51 PM, 28th Sep                     Eng IBRAHIM                    Sir  I have requested two returns and received no update  email account is [email-masked]  Please check  9586704276 order number  And also   9587188890 Tell me about each return specifically           07:51 PM, 28th Sep                   Abdulqader                   Hi Ibrahim, thank you for contacting us. This's kader We would be happy to help you.           07:52 PM, 28th Sep                   Abdulqader                   Is this contact number is right +971501809626 ?           07:52 PM, 28th Sep                     Eng IBRAHIM                    No sir           07:52 PM, 28th Sep                     Eng IBRAHIM                    +*******75077           07:52 PM, 28th Sep                     Eng IBRAHIM                    This number           07:52 PM, 28th Sep                   Abdulqader                   please accept our sincere apologies for this We would like to inform that we are going to update your provided phone number to the courier team           07:54 PM, 28th Sep                     Eng IBRAHIM                    Please tell me when are they coming           07:55 PM, 28th Sep                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.           07:57 PM, 28th Sep                   Abdulqader                   please  note that we will contact you through your email once we get any updates           07:58 PM, 28th Sep                     Eng IBRAHIM                    Brother it is already 10 days           07:58 PM, 28th Sep                     Eng IBRAHIM                    When exactly please I am worried here           07:58 PM, 28th Sep                   Abdulqader                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:00 PM, 28th Sep                   Abdulqader                   we will be on touch with you and contact you on your email           08:01 PM, 28th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           08:02 PM, 28th Sep                     Eng IBRAHIM                    Brother u did not help me           08:02 PM, 28th Sep                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team to update the phone number and collect the item asap           08:05 PM, 28th Sep                   Abdulqader                   Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           08:05 PM, 28th Sep                     Eng IBRAHIM                    Ok thank you           08:06 PM, 28th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:07 PM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4933961