Subject: Ticket Assigned - Conversation with jijo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 15:25:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jijo jijo                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  jijo Bot:  Hi jijo, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1271 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97338277328            07:11 PM, 28th Sep                   Abdulqader                   Hi Jijo, thank you for contacting us. This's kader We would be happy to help you.           07:11 PM, 28th Sep                     jijo                    Hi kader           07:12 PM, 28th Sep                     jijo                    I requested return and it was collected today           07:12 PM, 28th Sep                     jijo                    How to get the refund           07:12 PM, 28th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:13 PM, 28th Sep                     jijo                    No worries           07:14 PM, 28th Sep                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           07:14 PM, 28th Sep                   Abdulqader                   Once we receive the product in our warehouse, after we verify your returns, we will process your refund.           07:14 PM, 28th Sep                     jijo                    Your warehouse not in Bahrain?           07:15 PM, 28th Sep                   Abdulqader                   ،Kinldy note The item is still with the courier and it generally takes 3-5 working days to deliver the items to our warehouse.           07:17 PM, 28th Sep                     jijo                    Okay           07:18 PM, 28th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           07:20 PM, 28th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:24 PM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4933722