Subject: Ticket Assigned - need rrn
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Sep 2022 13:45:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need rrn Akhil Mohanan                    2           05:24 PM, 28th Sep                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:24 PM, 28th Sep                    Centrepoint KW whatsapp bot                    Hello Akhil Mohanan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:24 PM, 28th Sep                     Akhil Mohanan                    3           05:24 PM, 28th Sep                    Centrepoint KW whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet - Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet - Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            05:24 PM, 28th Sep                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:24 PM, 28th Sep                     Akhil Mohanan                    2           05:24 PM, 28th Sep                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:24 PM, 28th Sep                     Akhil Mohanan                    1           05:25 PM, 28th Sep                    Centrepoint KW whatsapp bot                   Please enter your email address           05:25 PM, 28th Sep                     Akhil Mohanan                    [email-masked]           05:25 PM, 28th Sep                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:25 PM, 28th Sep                   Abdulqader                   Hi Akhil, thank you for contacting us. This's kader We would be happy to help you.           05:28 PM, 28th Sep                     Akhil Mohanan                    Hi, regarding my refund amount           05:29 PM, 28th Sep                     Akhil Mohanan                    Its still not yet credited           05:29 PM, 28th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:31 PM, 28th Sep                     Akhil Mohanan                    Okay           05:31 PM, 28th Sep                   Abdulqader                   We can see that you are contacting us regarding your order 8185818250?           05:32 PM, 28th Sep                     Akhil Mohanan                    8184497283           05:33 PM, 28th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:36 PM, 28th Sep                     Akhil Mohanan                    ??           05:36 PM, 28th Sep                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that we have processed the refund of amount (KWD 6.00) on (  9/6/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           05:38 PM, 28th Sep                     Akhil Mohanan                    Already 22 days are over sir           05:40 PM, 28th Sep                   Abdulqader                   please accept our sincere apologies for this  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           05:40 PM, 28th Sep                     Akhil Mohanan                    Okay, thank you           05:41 PM, 28th Sep                   Abdulqader                   please that we will contact you through your email once we get any updates           05:41 PM, 28th Sep                     Akhil Mohanan                    Kk           05:42 PM, 28th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           05:44 PM, 28th Sep                     Akhil Mohanan                    No, thank you           05:44 PM, 28th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:45 PM, 28th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4933166