Subject: Ticket Assigned - Conversation with SBN
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 27 Sep 2022 16:44:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SBN SBN                    Hello           08:16 PM, 27th Sep                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:16 PM, 27th Sep                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:16 PM, 27th Sep                     SBN                    1           08:16 PM, 27th Sep                   MAX UAE whatsapp bot                    Hello SBN , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:16 PM, 27th Sep                     SBN                    1           08:16 PM, 27th Sep                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:16 PM, 27th Sep                     SBN                    9588040204           08:16 PM, 27th Sep                   MAX UAE whatsapp bot                    ? Congrats, your order is     Placed    Your estimated delivery date is 28/09/2022    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            08:17 PM, 27th Sep                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:17 PM, 27th Sep                   Abdulqader                   Hi SBN, thank you for contacting us. This's kader We would be happy to help you.           08:29 PM, 27th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:32 PM, 27th Sep                   Abdulqader                   We have checked and it appears that the following order number: (9588040204) was placed on (Sep 27, 2022). Please note the expected delivery date on Sep 28, 2022.           08:32 PM, 27th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           08:34 PM, 27th Sep                     SBN                    Hello           08:36 PM, 27th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           08:37 PM, 27th Sep                     SBN                    Hi yes           08:37 PM, 27th Sep                     SBN                    My order supposed to come tomorrow. Can you make it on saturday? I will not be available at the adress untill Saturday           08:37 PM, 27th Sep                   Abdulqader                   Kindly note we'll do our best to deliver your order asap           08:39 PM, 27th Sep                     SBN                    I don't need asap. I need you to deliver on Saturday           08:39 PM, 27th Sep                   Abdulqader                   Sorry for the wrong answer           08:41 PM, 27th Sep                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order on Saturday.            08:41 PM, 27th Sep                   Abdulqader                   Please note that you will be contacted on your contact number (+971525148498) before delivering your order, we kindly ask you to please arrange with the courier partner to deliver your order at your specified time.  ​           08:42 PM, 27th Sep                     SBN                    Thank you           08:43 PM, 27th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           08:43 PM, 27th Sep                     SBN                    Nothing. Thank you           08:43 PM, 27th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:43 PM, 27th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4929257