Subject: Ticket Assigned - Late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Sep 2022 14:51:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late collection Deeba                    Hi           06:32 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:32 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Hello Deeba , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:33 PM, 27th Sep                     Deeba                    3           06:33 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            06:33 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:33 PM, 27th Sep                     Deeba                    2           06:33 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:33 PM, 27th Sep                     Deeba                    1           06:33 PM, 27th Sep                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:33 PM, 27th Sep                     Deeba                    [email-masked]           06:34 PM, 27th Sep                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:34 PM, 27th Sep                     Deeba                             06:35 PM, 27th Sep                   Abdulqader                   Hi Deeba, thank you for contacting us. This's kader We would be happy to help you.           06:35 PM, 27th Sep                     Deeba                             06:35 PM, 27th Sep                     Deeba                    I have made return request but no one come n collect my order           06:36 PM, 27th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:36 PM, 27th Sep                     Deeba                    Ok           06:38 PM, 27th Sep                   Abdulqader                   Is this contact number is right  +971567617639?           06:38 PM, 27th Sep                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:40 PM, 27th Sep                     Deeba                    Yes           06:41 PM, 27th Sep                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to collect your order asap and will be contacting you by this number 971567617639           06:42 PM, 27th Sep                     Deeba                    Ok           06:42 PM, 27th Sep                   Abdulqader                   please note that we will contact you through your email once we get any updates           06:43 PM, 27th Sep                     Deeba                    When delivery boy will come to collect           06:44 PM, 27th Sep                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.           06:45 PM, 27th Sep                   Abdulqader                   we will be on touch with you and contact you on your email           06:45 PM, 27th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           06:47 PM, 27th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:50 PM, 27th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4928630