Subject: Ticket Assigned - Conversation with Jyotsna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Sep 2022 14:37:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jyotsna Jyotsna                    Hi           06:14 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:14 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Hello Jyotsna , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:14 PM, 27th Sep                     Jyotsna                    1           06:14 PM, 27th Sep                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:14 PM, 27th Sep                     Jyotsna                    9587777504           06:14 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM363342911    You can also easily track your order from My Account > Order History.             06:14 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:14 PM, 27th Sep                     Jyotsna                    2           06:14 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:14 PM, 27th Sep                     Jyotsna                    1           06:14 PM, 27th Sep                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:14 PM, 27th Sep                     Jyotsna                    [email-masked]           06:14 PM, 27th Sep                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:14 PM, 27th Sep                   Abdulqader                   Hi Jystesna, thank you for contacting us. This's kader We would be happy to help you.           06:16 PM, 27th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:16 PM, 27th Sep                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Your order ID 9587777504 is now ready for collection. Choithram  Al Mankool Road,Opp to Al Khaleej Center           06:20 PM, 27th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           06:21 PM, 27th Sep                     Jyotsna                    Where's the code           06:21 PM, 27th Sep                   Abdulqader                   Is this contact number is right +971559912327?           06:24 PM, 27th Sep                     Jyotsna                    Yes           06:25 PM, 27th Sep                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:26 PM, 27th Sep                     Jyotsna                    ?           06:27 PM, 27th Sep                     Jyotsna                    So the order is not ready for collection?           06:27 PM, 27th Sep                   Abdulqader                   kindly not as per our system order is  ready for collection           06:28 PM, 27th Sep                     Jyotsna                    Order is ready for collection so where's the code?           06:29 PM, 27th Sep                   Abdulqader                   Please be assured as we have now escalated this issue to our concerned team           06:29 PM, 27th Sep                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           06:29 PM, 27th Sep                     Jyotsna                    I've been hearing this since morning           06:29 PM, 27th Sep                     Jyotsna                    How much more time?           06:30 PM, 27th Sep                   Abdulqader                   We request you to please allow us some more time and we will update you on the same as soon as we have received further update from our concerned team.           06:31 PM, 27th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           06:32 PM, 27th Sep                     Jyotsna                    Please solve this           06:32 PM, 27th Sep                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           06:33 PM, 27th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           06:34 PM, 27th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:36 PM, 27th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4928543