Subject: Ticket Assigned - Late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Sep 2022 14:14:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late collection Prajna Shetty                    Good evening           05:48 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:48 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:48 PM, 27th Sep                     Prajna Shetty                    1           05:49 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Hello Prajna Shetty , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:49 PM, 27th Sep                     Prajna Shetty                    2           05:49 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:49 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:49 PM, 27th Sep                     Prajna Shetty                    3           05:50 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Hi Prajna Shetty , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:50 PM, 27th Sep                     Prajna Shetty                    3           05:50 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            05:50 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:50 PM, 27th Sep                     Prajna Shetty                    2           05:51 PM, 27th Sep                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:51 PM, 27th Sep                   Abdulqader                   Hi parjan, thank you for contacting us. This's kader We would be happy to help you.           05:58 PM, 27th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:01 PM, 27th Sep                   Abdulqader                   Could you please share your order number so that I can assist you further?           06:03 PM, 27th Sep                     Prajna Shetty                             06:04 PM, 27th Sep                     Prajna Shetty                    9586183175           06:04 PM, 27th Sep                   Abdulqader                   Is this contact number is right  +971523800989?           06:05 PM, 27th Sep                     Prajna Shetty                    Yes           06:06 PM, 27th Sep                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           06:08 PM, 27th Sep                   Abdulqader                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:08 PM, 27th Sep                     Prajna Shetty                    No problem ..Thank you           06:08 PM, 27th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           06:08 PM, 27th Sep                     Prajna Shetty                    Nothing else .           06:09 PM, 27th Sep                   Abdulqader                    please that we will contact you through your email once we get any updates            06:09 PM, 27th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           06:11 PM, 27th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:13 PM, 27th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4928406