Subject: Note Added - [#4760416] Ref # 21247601000006
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 26 Sep 2022 13:11:45 +0000

Hi ,    Jaquiline Guzman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4760416    Subject:  Ref # 21247601000006   Requester: cayogeshdk    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">This is done</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:12.0pt;font-family:"Candara",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:12.0pt;font-family:"Candara",sans-serif'>Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span lang="EN-US" style='font-size:12.0pt;font-family:"Candara",sans-serif'>Jaquiline de Guzman</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-US" style='font-size:12.0pt;font-family:"Candara",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span lang="EN-US" style='font-size:12.0pt;font-family:"Candara",sans-serif'><img width="137" height="52" style="width:1.4305in;height:.5416in" id="image002.png_x0040_01D6F3E7.B544FAC0" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDcyMzk0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ekEUBAKfb-ga3qlirv9luWCF8r9G9xLtWtBNLUhoqfU" data-id="2044000723948"></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-left:.75pt;text-autospace:none">
<b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>|</span></b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>
 Level-24 Landmark Tower, Dubai Marina, U.A.E <b>| P.O. Box 25030</b> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-left:.75pt;text-autospace:none">
<b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>|</span></b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#A00000'>
<b>Board:</b></span><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> +971 4 517 5500
<b>| </b></span><b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#A00000'>Direct:</span></b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> +971 4 517
</span><b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif'>5402</span></b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>
<b>|</b></span><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#A00000'>
<b>Mobile:</b></span><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'> +971-</span><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif'>50<span style="color:black">-</span>7133203<span style="color:black">
<b>| </b></span></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>|</span></b><b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#A00000'> Web:</span></b><b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>
</span></b><span lang="EN-US"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&amp;data=04%7C01%7Cjaquiline.guzman%40landmarkgroup.com%7Cd5933e44f01c471f294708d91eb3879e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637574578706340768%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=Imnu4NDpxCmlUP9hildKWjhQjir%2BIeDFjnIGDwFA0GQ%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif'>www.babyshopstores.com</span></a></span><b><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>,
</span></b><span lang="EN-US"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7Cjaquiline.guzman%40landmarkgroup.com%7Cd5933e44f01c471f294708d91eb3879e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637574578706350724%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=Zv5N7hBvtCs%2FBR6s3dUgJ1OVjF6JfUt2162rMmxgbCU%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Calibri Light",sans-serif'>www.landmarkgroup.com</span></a></span><span lang="EN-US" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black'>
<b>|</b></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="MsoNormal"><b><span lang="EN-US"></span></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Thursday, 22 September 2022 11:50 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Babyshop Home Delivery &lt;[email-masked]&gt;; Anand Nukala &lt;[email-masked]&gt;; Deepak Kumar
 Shah &lt;[email-masked]&gt;; Jaquiline Guzman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4760416] - Ref # 21247601000006</span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal">++ <a id="OWAAM629815" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jaquiline Guzman</span></a>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">Please assist on following customer request…</div>
<div></div>
<div></div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">Best Regards</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">M.Hussain</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">Sr. Executive - Centrepoint</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">M : +971 561 997 151</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
</div>
</div>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr align="center">
</div>
<div id="divRplyFwdMsg">
<div class="MsoNormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Thursday, September 22, 2022 11:47:38 PM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Deepak Kumar Shah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4760416] - Ref # 21247601000006</span> </div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"> </div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xmsonormal"><span lang="EN-US">Hi <a id="OWAAM61FBA60DB52541D29C02FD3B41833677" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>,</span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US">Need assistance for item assembly.</span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US">Store Name : Baby Shop Oasis Mall Dubai</span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US">Customer  name : Yogesh Kumar</span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US">Contact Number:  055 4675219</span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US">Invoice Number: 21247601208020220717</span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div class="xmsonormal"><span lang="EN-US">Regards,</span></div>
<div></div>
<div></div>
<div>
<div class="xmsonormal">
<span lang="EN-US"><img width="122" height="58" style="width:1.2708in;height:.6041in" id="x_Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMDcyMzk0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gxi_mrE4T2oUnFrEIzWPTUxef4Ce_Yu0SuN3rthg8Z4" data-id="2044000723949" alt="Logo

Description automatically generated"></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="xmsonormal">
<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div class="xmsonormal">
<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div class="xmsonormal">
<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, August 26, 2022 2:00 AM<br>
<b>To:</b> Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4760416] - Ref # 21247601000006</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="xmsonormal"><span lang="EN-US"> </span></div>
<div></div>
<div></div>
<div>
<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;color:#183247">Hi Team,</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;color:#183247"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;color:#183247">Store Name : Baby Shop Oasis Mall<br>
Customer  name : Yogesh Kumar<br>
<br>
Customer reported us that he bought the item from the  Baby Shop Oasis Mall and  require  assistance in fixing 1 railing on the side of the bed, as the same was not installed at the time of delivery, due to the fact that the child is initially very small &amp;
 will not crawl.<br>
However, now the child has started to show some movements &amp; hence for safety reasons, customer require the railing to be fixed.</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;color:#183247"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;color:#183247">Regards</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Mon, 22 Aug at 4:05 PM
<span class="xseparator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Store Name : Baby Shop Oasis Mall<br>
Customer  name : Yogesh Kumar<br>
<br>
Customer reported us that he bought the item from the  Baby Shop Oasis Mall and  require  assistance in fixing 1 railing on the side of the bed, as the same was not installed at the time of delivery, due to the fact that the child is initially very small &amp;
 will not crawl.<br>
However, now the child has started to show some movements &amp; hence for safety reasons, customer require the railing to be fixed.</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> </span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Regards</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Huma</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="xmsonormal">
<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">4760416:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
</span><span lang="EN-US"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
<br>
<div style="font-family:Calibri;font-size:10pt;color:#000000;margin:5pt" align="Left">
Public<br>
</div>
</blockquote></div>