Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Sep 2022 13:06:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by OmanNet - You'll receive your refund to My Credit under your account (for registered users) or as a Return Voucher (for guest users).   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by OmanNet -If you cancel your OmanNet debit card order in full, you’ll receive a card refund. If you cancel a part of your order, you’ll receive either a My Credit refund (for registered users) or a Return Voucher (for guest users). Return Vouchers will be emailed to you within 48 hours of the quality check.     For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0096892432902            04:55 PM, 26th Sep                     hello                             04:56 PM, 26th Sep                     hello                             04:56 PM, 26th Sep                     hello                    As stated on your application, i want my refund to be credited to MY BANK ACCOUNT           04:57 PM, 26th Sep                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           04:58 PM, 26th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:58 PM, 26th Sep                   Abdulqader                   We can see that you are contacting us regarding your order 1687512233?           05:00 PM, 26th Sep                   Abdulqader                   Please note that we do not have the service of transferring My credit money to another account at the moment. Also note that my credit money has no expiry date. It will be of your benefits to use it on your future shopping with us.           05:02 PM, 26th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           05:04 PM, 26th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:06 PM, 26th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4923121