Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Sep 2022 12:14:37 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Thank you for your assistance. <div dir="auto">Noted all</div>
<div dir="auto">I visit today. </div>
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<div>On Mon, 26 Sep 2022, 4:13 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Hi Fariha,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Kindly note you can now drop off your return at any (Centerpoint) store across the UAE but we have to cancel the online return to be able to return the item to the store .</div>
<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Centerpoint) store in the UAE.<br>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4922427