Subject: Ticket Assigned - Conversation with Sj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Sep 2022 10:14:36 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sj Sj                    Hi           02:06 PM, 26th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:06 PM, 26th Sep                   Centrepoint UAE whatsapp bot                    Hello Sj , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:06 PM, 26th Sep                     Sj                    2           02:06 PM, 26th Sep                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:06 PM, 26th Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:06 PM, 26th Sep                     Sj                    2           02:06 PM, 26th Sep                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:06 PM, 26th Sep                     Sj                    1           02:07 PM, 26th Sep                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:07 PM, 26th Sep                     Sj                    [email-masked]           02:07 PM, 26th Sep                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:07 PM, 26th Sep                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           02:08 PM, 26th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:08 PM, 26th Sep                     Sj                    Hi           02:08 PM, 26th Sep                   Abdulqader                   We can see that you are contacting us regarding your order 9587352776           02:08 PM, 26th Sep                     Sj                    Yes           02:08 PM, 26th Sep                   Abdulqader                   Regarding the return request           02:09 PM, 26th Sep                     Sj                    I want to return one more item.but still return option not showing in system           02:09 PM, 26th Sep                   Abdulqader                   Kindly provide us with thename of the item as mentioned on the website so that we assist you with this accordingly.           02:10 PM, 26th Sep                     Sj                             02:11 PM, 26th Sep                     Sj                    This one ☝?.pls put return request           02:11 PM, 26th Sep                   Abdulqader                   Kindly confirm only one item           02:11 PM, 26th Sep                     Sj                    Yes           02:11 PM, 26th Sep                     Sj                    The other two already picked up today           02:12 PM, 26th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:12 PM, 26th Sep                   Abdulqader                   We would like to inform you that a new return request has been created on9/26/22 on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.           02:12 PM, 26th Sep                     Sj                    Okay           02:13 PM, 26th Sep                     Sj                    Thanks           02:13 PM, 26th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           02:13 PM, 26th Sep                     Sj                    Nothing           02:14 PM, 26th Sep                     Sj                    Thanks           02:14 PM, 26th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:14 PM, 26th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4922147