Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Sep 2022 15:35:53 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery YP                    Hello           07:20 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:20 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                    Hello YP , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:20 PM, 22nd Sep                     YP                    1           07:20 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:20 PM, 22nd Sep                     YP                    9587129223           07:20 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC092122002514    You can also easily track your order from My Account > Order History.             07:20 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:20 PM, 22nd Sep                     YP                    2           07:21 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:21 PM, 22nd Sep                     YP                    1           07:21 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:21 PM, 22nd Sep                     YP                    [email-masked]           07:22 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:22 PM, 22nd Sep                     YP                    Ok           07:22 PM, 22nd Sep                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           07:24 PM, 22nd Sep                     YP                    Hi Kader           07:24 PM, 22nd Sep                     YP                             07:25 PM, 22nd Sep                     YP                    your carrier could not deliver           07:26 PM, 22nd Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:27 PM, 22nd Sep                   Abdulqader                   Is this contact number is right +971525416188 ?           07:28 PM, 22nd Sep                     YP                    Yes           07:28 PM, 22nd Sep                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to deliver your order asap and will be contacting you by this number  +971525416188           07:31 PM, 22nd Sep                     YP                    Ok Thank. Today it is possible ?           07:31 PM, 22nd Sep                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order Today .            07:32 PM, 22nd Sep                   Abdulqader                   please that we will contact you through your email once we get any updates           07:33 PM, 22nd Sep                     YP                    Ok Thanks           07:34 PM, 22nd Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:35 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4906639