Subject: Ticket Assigned - Conversation with diana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Sep 2022 15:00:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with diana diana                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  diana Bot:  Hi diana, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9587205798 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP092222001029     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0527121002            06:52 PM, 22nd Sep                   Abdulqader                   Hi Diana, thank you for contacting us. This's kader We would be happy to help you.           06:52 PM, 22nd Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:52 PM, 22nd Sep                     diana                    Okay thanks           06:53 PM, 22nd Sep                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We have checked for you and found of your order that your order was out for delivery on (22/9/2022) and we hope that it will be delivered to you today .           06:54 PM, 22nd Sep                   Abdulqader                   In case if you didn't receive your order within today , please let us know so that we can assist you.           06:54 PM, 22nd Sep                     diana                    I am waiting for my order since this morning it says out for delivery           06:55 PM, 22nd Sep                     diana                    I need some items there urgently           06:55 PM, 22nd Sep                   Abdulqader                   please accept our sincere apologies for this  Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +971527121002           06:56 PM, 22nd Sep                     diana                    Yes please thanks           06:56 PM, 22nd Sep                     diana                    We are expecting this order to be delivered today           06:56 PM, 22nd Sep                   Abdulqader                   We will do the needful to deliver your order today           06:58 PM, 22nd Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           06:58 PM, 22nd Sep                     diana                    Just the delivery status           06:58 PM, 22nd Sep                   Abdulqader                   ok sure we will our best           06:59 PM, 22nd Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:59 PM, 22nd Sep                     diana                    Thanks           06:59 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4906475