Subject: Ticket Assigned - Conversation with asim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Sep 2022 14:19:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asim asim                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  asim Bot:  Hi asim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9587210116 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD008097373     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0569885071            06:08 PM, 22nd Sep                   Abdulqader                   Hi Asim, thank you for contacting us. This's kader We would be happy to help you.           06:09 PM, 22nd Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:09 PM, 22nd Sep                     asim                    Call me on my number           06:10 PM, 22nd Sep                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We have checked  and found through the tracking number of your order that your order was out for delivery on (22/9/2022) and we hope that it will be delivered to you today.           06:11 PM, 22nd Sep                   Abdulqader                   You can also track the order via the  Shipa website through the following link:  (https://shipa.com/track/) Through the tracking number: (SD008097373)           06:13 PM, 22nd Sep                     asim                    Can i get a contact person           06:13 PM, 22nd Sep                   Abdulqader                   Please accept our full apologies, as we do not have the contact numbers of courier team           06:14 PM, 22nd Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           06:15 PM, 22nd Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:18 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4906318