Subject: Ticket Assigned - Conversation with AZAF
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Sep 2022 13:30:25 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AZAF AZAF                    Ok           05:12 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:12 PM, 22nd Sep                     AZAF                    Thank u           05:12 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                    Hello AZAF , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:12 PM, 22nd Sep                   Centrepoint UAE whatsapp bot                    Hi AZAF , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:12 PM, 22nd Sep                   Abdulqader                   Hi Azaf, thank you for contacting us. This's kader We would be happy to help you.           05:17 PM, 22nd Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:18 PM, 22nd Sep                     AZAF                    No thanks           05:19 PM, 22nd Sep                   Abdulqader                   You are contacting us regarding on this order  9587094872           05:20 PM, 22nd Sep                     AZAF                    Yes I talked           05:21 PM, 22nd Sep                   Abdulqader                   We can see your order 9587094872 was delivered 22/09/2022 and a return request created today also           05:22 PM, 22nd Sep                     AZAF                    Yes           05:22 PM, 22nd Sep                   Abdulqader                   please note the courier partner may take up to 3 -5 business days to arrange the collection.           05:22 PM, 22nd Sep                     AZAF                    I can't get exchange           05:23 PM, 22nd Sep                     AZAF                    Same product           05:23 PM, 22nd Sep                   Abdulqader                   Currently, you may exchange Lifestyle items in any Centrepoint/Lifestyle store within 14 days from the collection/delivery date providing that the item is available in the store.   Wrong products delivered cannot be exchanged, however, a return and refund can be done.           05:24 PM, 22nd Sep                     AZAF                    I can't go           05:25 PM, 22nd Sep                     AZAF                    Ok return it           05:25 PM, 22nd Sep                   Abdulqader                   please note the courier partner may take up to 3 -5 business days to arrange the collection.           05:26 PM, 22nd Sep                   Abdulqader                   If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           05:27 PM, 22nd Sep                     AZAF                    Okay           05:27 PM, 22nd Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           05:27 PM, 22nd Sep                     AZAF                    No           05:27 PM, 22nd Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:28 PM, 22nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4906094