Subject: Benefit Transfer - 7384384266
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, Abdulqader Ahmed <[email-masked]>
Date: Thu, 22 Sep 2022 03:29:55 -0700 (MST)

Hi Zeeshan, 

Kindly reprocess the refund back to Benefit. PFA jira confirmation for removal of MC. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 22 September, 2022 14:30:12 
Subject: Bank Transfer 

Hi team 

Problem Statement: Bank Transfer 

Order Date: Aug 31, 2022 
Order ID: 7384384266 
Value of the return items;33.75 BHD 
Ticket no; 4878933 
Jira link; https://landmark.atlassian.net/browse/REL-159896 

Assistance Required: Need to transfer the money to the bank account. 
Issue Description: The customer place the order Through BENEFIT and his refund was processed in My Credit and he was chasing his refund in his bank account, now the amount has been removed from the My Credit Account, so kindly do manual refund for this customer. 
Regards 
ABdulqader,