Subject: Ticket Assigned - Conversation with azad kalam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Sep 2022 13:41:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with azad kalam azad kalam                    Customer:  Dear Center Point, I ordered two pairs of shoes and they arrived but the size of one pair is a little average, now I want to exchange it. I ordered size 40 and I need size 39. Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi azad kalam, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/kw/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96567082041            05:30 PM, 20th Sep                   Abdulqader                   Hi Azad, thank you for contacting us. This's kader We would be happy to help you.           05:32 PM, 20th Sep                     azad kalam                    I need change my shoes size           05:33 PM, 20th Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:34 PM, 20th Sep                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Currently, you may exchange Shoe Mart items in any Centrepoint/Shoemart store within 14 days from the collection/delivery date providing that the item is available in the store.           05:36 PM, 20th Sep                   Abdulqader                   ·You can contact our customer support team on 18-00-871 o book a return and to be notified of the refund amount based on our return policy.  ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (Centerpoint) store across the Kuwait.           05:37 PM, 20th Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           05:38 PM, 20th Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:41 PM, 20th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4897866