Subject: New Reply Received - Wrong order / order No. 9578795954
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Aug 2022 06:01:29 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Wrong order / order No. 9578795954  Ticket comment <div>Why till now they not refund the amount <br><br>
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<div>On 21 Jul 2022, at 12:40 pm, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">​Hi Ali,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We are truly sorry to hear that you wish to exchange the items however, we do not have an exchange option available online at this time.</div>
<div dir="ltr">Regarding the wrong item (Barbie Doll Set) of your order 9578795954, We would like to inform you that we have processed the refund of the amount (AED 179.00) on (7/21/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4631446