Subject: Note Added - [#4745422] Re:
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 19 Aug 2022 09:01:31 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4745422    Subject:  Re:    Requester: Masooma Abdullah    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Team – Please collect back the item &amp; issue the refund if still in original condition.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">This is image mismatch issue.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur </span></div>
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<div>From:<span lang="EN-US"> Mothercare-BAH &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 18 August 2022 5:53 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4745422] - Re:</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Please assist us with this.<br>
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Order id: 7381981132<br>
Order date: Aug 12, 2022<br>
Tracking id: FC0813220001693<br>
Item id:153143848 - Philips Avent - Philips Avent Natural Teats - Pack of 2<br>
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Issue description: The customer is complaining that he received the wrong item he received a classic  Philips Avent instead of a Natural  Philips Avent. kindly check if there is any image mismatch issue on the website.<br>
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Customer's name: Masooma Abdullah<br>
Customer's contact number: +97333777376<br>
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Thanks for your help!<br>
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Regards,<br>
Abdulqader.</span></div>
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