Subject: Note Added - [#4709461] return item request
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 18 Aug 2022 10:34:26 +0000

Hi ,    Eman Helmy added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4709461    Subject:  return item request   Requester: Bayan Kaddoura    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear <a id="OWAAM48EB5ABE50FB43BEBF1A4E53AC58CAD2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>
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<div class="MsoNormal">Please submit pick up request on system so it can be reflected on concerned courier’s scanner and collect the shipment because there is no collection booked .</div>
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<div class="MsoNormal">Best Regards ,</div>
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<div class="MsoNormal">Eman Helmy  </div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>Aramex International LLC, Dubai DLC</span></div>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Aramex Number 600544000</span><br>
<a href="http://www.aramex.com/" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></a><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, August 18, 2022 9:52 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Eman Helmy &lt;[email-masked]&gt;; Imran Masih &lt;[email-masked]&gt;<br>
<b>Cc:</b> Sridhar Katta &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4709461] - return item request</div>
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<div class="MsoNormal">Hi <a id="OWAAMD69D1E7FA2CE4E9B9FD282893779315F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Eman</span></a>
<a id="OWAAM47216B9417A3475C8390BA1905052464" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Imran</span></a>,</div>
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<div class="MsoNormal">Reminder for return collection.</div>
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<div class="MsoNormal">Order ID: 9580840224</div>
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<div class="MsoNormal">AWB: 47726997894</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MjYxMzMxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.heeoAD5vLNHIKr8zv6ovjKZwmMHgARpwXHEc-F5aqHQ" data-id="2043372613318" alt="Logo

Description automatically generated"><b><span style="font-size:12.0pt"></span></b>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, August 13, 2022 10:56 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4709461] - return item request</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Sirs,<br>
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AWB: 47726997894</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">order :9580840224<br>
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The above shipment has not been collected from the customer yet.<br>
Kindly arrange collection of this shipment on priority</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,<br>
Abdulqader</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4709461:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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