Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 17 Aug 2022 15:42:20 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto"></div>
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<div>On Wed, Aug 17, 2022, 4:37 PM Aryaam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" class="gmail_attr">On Wed, Aug 17, 2022, 4:32 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Aryaam,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​Though rare this is really unfortunate that you had received a defective item in your recent purchase with us. We understand that you are skeptical about your future purchases. <br><br>We would like to inform that whenever a customer places an order from our website, all the items go through a quality check performed by our professional staff and we always make sure to deliver the products in good shape. We rely on Oman's best courier partners to deliver the products to the customer. however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043372317456'>IMG-20220817-WA0023.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4741886