Subject: Ticket Assigned - Need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Aug 2022 06:56:58 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Need escalation Hi Team,     Kindly help us to get update on the below, thank you for your help!     Problem Statement: Update the item code in system   Order Date :  Aug 5, 2022  Order ID:  7381033569  Item Name & ID :164417657 - Juniors - Juniors Abstract Print 18-inch Backpack with Zip Closure and Pencil Case    Tracking ID:  FC0805220002878  Issue Description: Customer complained that he received a wrong item 2 times when he ordered the mentioned item, Kindly check the item in the system if its mentioned correctly and if the item is available so customer can place the order again.     Regards,  Rossana https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4736094