Subject: New Reply Received - late delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 14 Aug 2022 07:33:09 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  late delivery  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">I cannot understand this email, how much more time you need..you guys are just buying time with no sla to resolution.</div>
<div dir="auto"><br></div>
<div dir="auto">I need to know by when the money will be refunded.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Aswathy</div>
<div dir="auto">+971 506082384</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 13 Aug 2022, 9:35 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">​Hi  Aswathy,<br><br>Thank you for reaching out to us,<br><br>Your disappointment is highly understandable. We are aware of the concern and we are working on the same on priority. <br><br>Please allow us some time and we will get back to you soon with an update.<br><br>Rest assured we try our best to provide solutions to every issue in the best possible way available to us.<br><br>We apologize once again for this inconvenience, and thank you for your patience and kindness.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your Friends,<br>The Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4667953