Subject: Ticket Assigned - Conversation with User
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sat, 13 Aug 2022 12:44:41 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Order number 8180653101 Lydia worku           04:35 PM, 13th Aug                   Abdulqader                   Hi Dear, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:36 PM, 13th Aug                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:36 PM, 13th Aug                     User                    I want change tow products           04:37 PM, 13th Aug                   Abdulqader                   We are truly sorry to hear that  however, we do not have an exchange option available online at this time.           04:39 PM, 13th Aug                   Abdulqader                   You can return online purchases through the below three channels:           04:39 PM, 13th Aug                  
  Abdulqader                   I. Request a return online Go to Order History in My Account, select the products you want to return and place a return request. Please fill the return slip included in your delivery or order confirmation email. II. Return to Store Wrap your products (except furniture) in their original shipping packaging and bring them along with your invoice to any Home Centre store in Kuwait.  III. Call for a pick-up Wrap and seal your products in their original packaging. Call us on 18-00-871 to schedule a pick-up time and location. Our courier partner will get in touch with you to schedule a pick-up.           04:40 PM, 13th Aug                   Abdulqader                   Is there anything else I can assist you with?           04:41 PM, 13th Aug                     User                    Ok           04:43 PM, 13th Aug                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.          
  04:43 PM, 13th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4725315