Subject: Ticket Assigned - Conversation with nikita cabral
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Aug 2022 11:59:19 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nikita cabral nikita cabral                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nikita cabral Bot:  Hi Nikita Cabral ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9581727970 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0526840255            03:50 PM, 12th Aug                     nikita cabral                    Hello actually I’m awaiting a package           03:51 PM, 12th Aug                   Abdulqader                   Hi Nikita , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:51 PM, 12th Aug                     nikita cabral                    It was out for delivery yesterday           03:51 PM, 12th Aug                     nikita cabral                    Didn’t receive it           03:51 PM, 12th Aug                     nikita cabral                    Yet           03:51 PM, 12th Aug                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:51 PM, 12th Aug                     nikita cabral                    Ok           03:52 PM, 12th Aug                   Abdulqader                   Is this contact number is right +971526840255 ?           03:53 PM, 12th Aug                   Abdulqader                   Hi Nikita , I'm not getting a response from you. Are we still connected?           03:55 PM, 12th Aug                     nikita cabral                    Yes           03:55 PM, 12th Aug                   Abdulqader                   We have checked for you and found through the tracking number of your order that your order is out for delivery on (12/08/2022) and we hope that it will be delivered to you today           03:56 PM, 12th Aug                   Abdulqader                   In case if you didn't receive your order today please let us know so that we can assist you.           03:57 PM, 12th Aug                   Abdulqader                   Is there anything else I can assist you with?           03:57 PM, 12th Aug                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:59 PM, 12th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4721889