Subject: Ticket Assigned - Conversation with hashir faheem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Aug 2022 11:58:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hashir faheem hashir faheem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hashir faheem Bot:  Hi Hashir Faheem ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9581860717 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569771431            03:50 PM, 12th Aug  
                  Abdulqader                   Hi Hashir, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:50 PM, 12th Aug                     hashir faheem                    Hi           03:51 PM, 12th Aug                     hashir faheem                    My order is delivered but I haven't received my shukran points. Why?           03:51 PM, 12th Aug                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:53 PM, 12th Aug                     hashir faheem                    Ok sure           03:53 PM, 12th Aug                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We have checked Please note for this order 9581860717  you have not earn shukran points.           03:54 PM, 12th Aug                   Abdulqader                   Is there anything else I can assist you with?           03:55 PM, 12th 
 Aug                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:57 PM, 12th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4721883