Subject: Note Added - [#4673195] Poor quality socks
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 11 Aug 2022 05:06:10 +0000

Hi ,    Lloyd Rudolph Maistry added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4673195    Subject:  Poor quality socks   Requester: Hatim Taheri    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Century Gothic",sans-serif;mso-fareast-language:EN-US'><a id="OWAAM07AB4F6A822B45EDACA5F17AEC506010" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Century Gothic",sans-serif;text-decoration:none'>@Navneet
 Gunjan</span></a> please follow up on this complaint.</span></div>
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<div class="MsoNormal"><span style='font-family:"Century Gothic",sans-serif;mso-fareast-language:EN-US'>Thanks</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#323E4F'>Kind regards</span></div>
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<b><span style="font-size:8.0pt;color:black">  
<a href="http://www.maxfashion.com/" rel="noreferrer"><span style="color:blue">www.maxfashion.com</span></a></span></b><span style="font-size:8.0pt;color:black"></span>
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<div class="MsoNormal" style="text-autospace:none"><b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#404040'>Lloyd Maistry</span></b></div>
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<div class="MsoNormal" style="text-autospace:none"><b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#404040'>Retail Operations Manager UAE</span></b></div>
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<div class="MsoNormal" style="text-autospace:none"><b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#404040'>Landmark Group</span></b></div>
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<b><span lang="EN-US" style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#404040'>16<sup>th</sup> Floor, Dubai Marina, Dubai, UAE</span></b><b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#404040'></span></b>
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<b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#404040'>Mob : +971 56 511 3807</span></b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#323E4F'></span>
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<div>From:<span lang="EN-US"> Akshay Berry &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 10 August 2022 6:51 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Mayur Hotwani &lt;[email-masked]&gt;; Muhammad Husnain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Lloyd Rudolph Maistry &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4673195] - Poor quality socks</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM1B6D88D2CC5B420989578EDB0D63683A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mayur</span></a>
<a id="OWAAM736549E8D6414F099F066FC971ACF793" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Muhammad</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Assist to resolve below customer complaint for Max MOE store.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Customer Name: Hatim Taheri</span></div>
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<div class="MsoNormal"><span lang="EN-US">Customer Contact Number: 0503632753</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<span lang="EN-US"><img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MDEwMjA5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-3eJsEuIn8M_EmuVSfnLUtxfdLnfMzvgCDJtKCSp83k" data-id="2043370102097" alt="Logo

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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, August 5, 2022 4:54 PM<br>
<b>To:</b> Mayur Hotwani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4673195] - Poor quality socks</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Dear Team,<br>
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Problem Statement: Damaged Item<br>
Customer Name: Hatim Taheri<br>
Customer Contact Number: 0503632753<br>
Assistance Required: Return\ Exchange the item<br>
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Issue Description: The customer bought these socks from our store and they for damaged after the first time, the customer is asking for returning or exchanging the item. Please check and do the needful.<br>
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Please note that the customer doesn't have an order invoice.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Huma</span></div>
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</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">4673195:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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