Subject: Ticket Assigned - Conversation with pooja
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Aug 2022 15:29:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with pooja pooja                    Bot:  Hi again! Bot:  Please enter your name Customer:  pooja Bot:  Hi Pooja ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9580219297 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9580219297 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9580219297 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9580219287 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to a
 rrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:19 PM, 09th Aug                   Abdulqader                   Hi Pooja, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           07:21 PM, 09th Aug                     pooja                    Hi Abdul           07:21 PM, 09th Aug                     pooja                    I have requested for my return of my last product           07:21 PM, 09th Aug                     pooja                    And pick up suppose to be yesterday but no one has came yet           07:22 PM, 09th Aug                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:23 PM, 09th Aug                     pooja                    Ok           07:23 PM, 09th Aug                   Abdulqader                   We sincerely apologize for any inconv
 enience however, please note the courier partner may take up to 3- 5business days to arrange the collection.           07:26 PM, 09th Aug                   Abdulqader                   Is there anything else I can assist you with?           07:26 PM, 09th Aug                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:28 PM, 09th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4711297