Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Aug 2022 15:14:25 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561895721            07:05 PM, 09th Aug                   Abdulqader                   Hi Dear, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           07:06 PM, 09th Aug                     hi                    Hi           07:06 PM, 09th Aug                     hi                    I would like to exchange the size           07:06 PM, 09th Aug                     hi                    Not refund           07:06 PM, 09th Aug                     hi                    Cuz I have only size issue           07:06 PM, 09th Aug                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:07 PM, 09th Aug                     hi                    Sure           07:07 PM, 09th Aug                   Abdulqader                   We are truly sorry to hear that you wish to exchange the items however, we do not have an exchange option available online at this time. You can return online purchases through the below three channels:           07:07 PM, 09th Aug                   Abdulqader                   We would like to inform you that a new return request has been created on 8/9/22           07:08 PM, 09th Aug                   Abdulqader                   Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.           07:08 PM, 09th Aug                   Abdulqader                   Is there anything else I can assist you with?           07:09 PM, 09th Aug                     hi                    I already created the return request from my side           07:09 PM, 09th Aug                     hi                    But the issue is size           07:10 PM, 09th Aug                     hi                    So thought of doing an exchange           07:10 PM, 09th Aug                   Abdulqader                   pleses not that  an exchange option not  available at this time           07:10 PM, 09th Aug                   Abdulqader                   Is there anything else I can assist you with?           07:11 PM, 09th Aug                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:14 PM, 09th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4711224