Subject: Ticket Assigned - Warranty claim
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 06 Aug 2022 10:49:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Warranty claim  Hi Team,  Problem Statement: Damaged Item, no response on child ticket   Order Date: Dec 16, 2021 Order ID: 8119410616 Tracking ID: 17951338119410616  Item id : 162850358 - - Fern 3-Seater Fabric Sofa  Please see the attached image of the sofa where you can see the stitch has broken and the sponge and filling inside have started coming out. The fabric of the sofa has a lot of knitting over it in  Please kindly check on this concern and fix the issue on priority.  Thank you for your help.  Regards,  M.T https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4443256