Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Aug 2022 12:28:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:15 PM, 03rd Aug                   Abdulqader                   Hi Dear, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:16 PM, 03rd Aug                     User                    I recived your delivery now, but what i order and which u delivered is entirely different item??           04:17 PM, 03rd Aug                     User                             04:17 PM, 03rd Aug                     User                             04:17 PM, 03rd Aug                     User                             04:17 PM, 03rd Aug                     User                    ??           04:18 PM, 03rd Aug                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:19 PM, 03rd Aug              
      Abdulqader                   We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.           04:22 PM, 03rd Aug                     User                    How?           04:22 PM, 03rd Aug                   Abdulqader                   Regarding the wrong item We would like to inform you that a new return request has been created on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.           04:23 PM, 03rd Aug                     User                    Means exchange?           04:23 PM, 03rd Aug                   Abdulqader                   We are truly sorry we do not have an exchange option available online at this time.           04:25 PM, 03rd Aug                   Abdulqader                   Is there anything else I can assist you with?           04:26 PM, 03rd Aug                   Abd
 ulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:28 PM, 03rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4686870