Subject: New Reply Received - my credit issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Aug 2022 17:03:52 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  my credit issue  Ticket comment <div><div>
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<div>On Thu, Jul 21, 2022 at 1:23 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Stacy,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that heard from our technical team, that the issue with my credit has been resolved kindly check again.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>
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<div dir="auto">Hi ,</div>
<div dir="auto">i have 2 refunds pending . i still didn’t get my refund yet .i spoke to 2 of your agents on call and they told me that the money is already credited to my “my credit” but its showing 0 balance for me . may i know what’s the issue now? here’s my order details<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2Njk0MzU5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oPM8Qz7Qkri1bFAK9ZBlLHIIAOPNkVEvjHLklHcBr8w" data-id="2043366943592" style="width:750px;max-width:100%"></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2Njk0MzU5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xuWcMvB2uXa-CxldFO9PwgA6u-oinP5c_xjrAPAZNGE" data-id="2043366943595" style="width:462px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2Njk0MzU5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XTy1UgM9eQ-ujfNipu1qVtJHP7TsvIGWiA7uA8phb20" data-id="2043366943597" style="width:750px;max-width:100%"></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4633767