Subject: New Reply Received - Bad experience from store
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Aug 2022 16:20:44 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Bad experience from store   Ticket comment <div><br></div>Name : Muhammed Rizwan<div>Mobile: 0553608007<br><br><div></div>
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<div>On 2 Aug 2022, at 3:18 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4653621</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4653621<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Muhammed,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Please note we can see any information.We request you to please share with us the following details and we will ask the store team to contact you to help you resolve this asap:<br><br>1. Invoice of your order<br>2. Your Full Name<br>3. Contact Number<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043366924822'>88888001038420220724_9579429111_1658683279830</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4653621