Subject: New Reply Received - Request for a stroller belt
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Aug 2022 16:52:16 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Request for a stroller belt  Ticket comment <div dir="auto">Hello Centrepoint</div>
<div dir="auto"><br></div>
<div dir="auto">This email is in regards to the stroller belt missing. </div>
<div dir="auto">I was requested to send the invoice which i was unable to find all this time. I have found it so i am sharing it today with you. </div>
<div dir="auto"><br></div>
<div dir="auto">I am hoping that centrepoint management will help me in this matter as it’s the matter of the child’s safety. Kindly find the invoice attached below as per the requirement. </div>
<div dir="auto"><br></div>
<div dir="auto">Kindly follow up the previous emails to have an idea about this case. </div>
<div dir="auto"><br></div>
<div dir="auto">Awaiting your response</div>
<div dir="auto"><br></div>
<div dir="auto">Warm Regards </div>
<div dir="auto"><br></div>
<div dir="auto">Sana Zaveri </div>
<div dir="auto">0554585499 </div>
<div dir="auto"><br></div>
<div dir="auto">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NjQ2MTcyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mAzkxvPM1FWVCV3JJsUZTc-unfC1Py6OwOXIPW2xlVE" data-id="2043366461721" style="max-width: 100%"></div>
<br>
</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 25 Jul 2022 at 11:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4639806</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
</div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Abdulqader Ahmed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">​Hi Sana<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​Kindly note this case will be open till you get the invoice. We need an invoice for the item so that we can investigate further and assist you accordingly with this.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>
<div></div>
<br>

</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4639806