Subject: New Reply Received - Late collection
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jul 2022 05:33:08 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Late collection  Ticket comment <div dir="ltr">Dears,<div><br></div>
<div>Kindly cheque below attached Screenshot FYR.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NTk5ODk4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ZW-Q9c7KtL4VhnokoFhQ9_RaGzQ-eamYj0_bjBYX660" data-id="2043365998985" alt="image.png" width="472" height="265"><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Jul 30, 2022 at 5:19 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4661516</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Abdulqader Ahmed : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Mohmad,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you. This is surely not the experience we want our customers to have when they shop with us. <br><br>Regarding your order, 9576486695We would like to inform you that a new return request has been created on 7/27/22 on your behalf However, we have already sent the link to your E-mail address kindly fill in the details to make it easy for our courier partner to reach your location as well. <br> <br>Feel free to get in touch with us for further assistance. Thanks again for your cooperation!<br> <br>Your friends,<br>The Support Team.</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4661516