Subject: Ticket Assigned - Conversation with abdullah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jul 2022 10:21:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdullah abdullah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdullah Bot:  Hi Abdullah ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567702644            02:17 PM, 29th Jul                   Abdulqader                   Hi Abdullah, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:17 PM, 29th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:18 PM, 29th Jul                   Abdulqader                   . We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within1 -2 working days. You’ll receive an SMS and an email when your order is ready for collection.           02:18 PM, 29th Jul                   Abdulqader                   Is there anything else I can assist you with?           02:19 PM, 29th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:21 PM, 29th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4666762