Subject: Note Added - [#4643763] Re: Thank you for collecting your order
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jul 2022 11:04:32 +0000

Hi ,    jainul hussain added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4643763    Subject:  Re: Thank you for collecting your order   Requester: Etti Si Khushi    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM8F6499D523294FFF8C9F1D5AEA718155" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ops cpdubaihills</span></a>
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<div class="MsoNormal">Please check and update the Order Availability status…</div>
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<div class="MsoNormal">Best Regards!<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div class="MsoNormal">M.Hussain<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div class="MsoNormal">Sr. Executive – Retail Operations<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div class="MsoNormal">M : +971 561 997 151<span style='font-size:12.0pt;font-family:"MS PGothic",sans-serif'></span>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, July 28, 2022 12:19 PM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;; Charissa MariePastor &lt;[email-masked]&gt;; Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Varun Sharma &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4643763] - Re: Thank you for collecting your order</div>
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<a id="OWAAM1DE3F47ADA4C47A59A277CFD349C7F2F" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>,</div>
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<div class="MsoNormal">Check the order in store. Customer claiming order not collected.</div>
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<div class="MsoNormal">Order ID: 9577344679</div>
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<div class="MsoNormal">Store code: Splash21488</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2NTEyNTkyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VhbGSjDVZF0J3BA9tuCfZIz5WP1fqGl40uAcXp1enpQ" data-id="2043365125924" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, July 26, 2022 10:27 AM<br>
<b>To:</b> Charissa MariePastor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4643763] - Re: Thank you for collecting your order</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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<strong><span style="font-family:-apple-system">A gentle reminder, Any update on this one? </span></strong><b><br>
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Problem Statement: Need POC<br>
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Order Date: Jul 5, 2022<br>
Order ID: 9577344679<br>
Tracking ID: 957734467999990001<br>
Store code: Splash21488<br>
Assistance Required: Need Urgent POC<br>
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Issue Description: As hypris the order pick up completed on 7/20/22 11:29 AM But the customer claiming that she has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Kindly confirm if the order is available at the store, if so, please contact the customer on +971561039619 and ask him to collect their order.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">ABdulqader</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4643763:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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