Subject: Ticket Assigned - Conversation with afshan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jul 2022 09:24:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with afshan afshan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  afshan Bot:  Hi Afshan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +9739452374            01:17 PM, 28th Jul                   Abdulqader                   Hi Afshan, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:17 PM, 28th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:17 PM, 28th Jul                   Abdulqader                   You are contacting us regarding 7379803525           01:17 PM, 28th Jul                     afshan                    I want to return some items they are like old           01:18 PM, 28th Jul                     afshan                    I have e mailed u today           01:18 PM, 28th Jul                   Abdulqader                   Kindly note we do not have an exchange option available online at this time. You can return online purchases through the below three channels:           01:19 PM, 28th Jul                     afshan                    Even size diffreNt           01:19 PM, 28th Jul                     afshan                    It never happened with me           01:19 PM, 28th Jul                   Abdulqader                   ·You can contact our customer support team on (8000-1271) to book a return and to be notified of the refund amount based on our return policy.  ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  ·You can now drop off your return to any (BABYSHOP) store across (Bahrain).           01:19 PM, 28th Jul                     afshan                    Ok           01:20 PM, 28th Jul                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Or provide us the name of the item as mentioned on the website so that we can create a return request from our end           01:20 PM, 28th Jul                   Abdulqader                   Is there anything else I can assist you with?           01:21 PM, 28th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:23 PM, 28th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4663585