Subject: Ticket Assigned - Conversation with susan fabian
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jul 2022 09:13:41 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with susan fabian susan fabian                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  susan fabian Bot:  Hi Susan Fabian ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9579519421 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  563639665            01:06 PM, 27th Jul              
      Abdulqader                   Hi Susan , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:06 PM, 27th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:06 PM, 27th Jul                     susan fabian                    Ok           01:07 PM, 27th Jul                   Abdulqader                   Is this contact number is right  +971502381269?           01:08 PM, 27th Jul                     susan fabian                    Ohhhh sorry this is not anymore my no.           01:08 PM, 27th Jul                     susan fabian                    Thats why i could'nt recieved a call           01:09 PM, 27th Jul                     susan fabian                    Sorry i did not check my no.before i check out my item           01:09 PM, 27th Jul                   Abdulqader                   We would like to inform you that our courier par
 tner tried to contact you on (+971502381269) We are truly sorry to hear that your order has been returned back to our warehouse by the courier.           01:09 PM, 27th Jul                     susan fabian                    My no.563639665           01:10 PM, 27th Jul                   Abdulqader                   If you wish to change the phone number, you can login on your account and from setting option, you can update your correct phone number.           01:10 PM, 27th Jul                     susan fabian                    Ohhhh sorry as well its my fault           01:10 PM, 27th Jul                     susan fabian                    So i can't have anymore my item?           01:11 PM, 27th Jul                   Abdulqader                   we would recommend to place the order again with correct number           01:11 PM, 27th Jul                     susan fabian                    Ok i will try.           01:11 PM, 27th Jul                     susan fabian                  
   Thank you           01:11 PM, 27th Jul                   Abdulqader                   Is there anything else I can assist you with?           01:12 PM, 27th Jul                     susan fabian                    For now no.thank you for your assistance           01:12 PM, 27th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:13 PM, 27th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4659934