Subject: Ticket Assigned - Conversation with hello i updated my max app so i cannot see my past orders i just received a parcel today which now
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jul 2022 04:35:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello i updated my max app so i cannot see my past orders  i just received a parcel today which now hello i updated my max app so i cannot see my past orders  i just received a parcel today which now                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello i updated my max app so i cannot see my past orders  i just received a parcel today which now i want to return Bot:  Hi Hello I Updated My Max App So I Cannot See My Past Orders  I Just Received A Parcel Today Which Now ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was 
 I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:12 PM, 19th Jul                   Mohamed                   Hi  , My name is Mohamed.Thank you for contacting us. I will be happy to help you!           01:12 PM, 19th Jul                     hello i updated my max app so i cannot see my past orders  i just received a parcel today which now                    I got my max app updated in mobile ,eversince I updated it doesn't show my past orders           01:12 PM, 19th Jul                     hello i updated my max app so i cannot see my past orders  i just received a parcel today which now                    I ordered a lamp then i returned because it ws battery operated that i did not know so i had to receive a 40 Qar cashback I returned the product about a week back but my cashback it not shown in my credit           01:14 PM, 19th Jul                     hello i updated my max app so i cannot see my pa
 st orders  i just received a parcel today which now                    It is due to the new updated app. What to do?           01:15 PM, 19th Jul                   Mohamed                   Could you please share your order number so that I can assist you further?           01:15 PM, 19th Jul                     hello i updated my max app so i cannot see my past orders  i just received a parcel today which now                    Yes pls its 4677899122           01:16 PM, 19th Jul                   Mohamed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:18 PM, 19th Jul                   Mohamed                   As i checked the refund has been done in the registered account:  [email-masked]           01:18 PM, 19th Jul                   Mohamed                   We request you to login with the email and you can use the credit refund.           01:20 PM, 19th Jul                   Mohamed                  
  Do you have any other questions I can help you with?           01:20 PM, 19th Jul                     hello i updated my max app so i cannot see my past orders  i just received a parcel today which now                    But it doesn't show in my app.           01:22 PM, 19th Jul                     hello i updated my max app so i cannot see my past orders  i just received a parcel today which now                    Let me try by loggin with e mail           01:22 PM, 19th Jul                   Mohamed                   We request you to try and contact us if you have any other issue.           01:24 PM, 19th Jul                   Mohamed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:24 PM, 19th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4633521