Subject: Ticket Assigned - Conversation with activate shukran card
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jul 2022 11:10:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with activate shukran card activate shukran card                    Bot:  Hi again! Bot:  Please enter your name Customer:  activate shukran card Bot:  Hi Activate Shukran Card ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your 
 payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:58 PM, 24th Jul                     activate shukran card                    Okay           02:58 PM, 24th Jul                   Abdulqader                   Hi Dear, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:59 PM, 24th Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:59 PM, 24th Jul 
                     activate shukran card                    Haii           02:59 PM, 24th Jul                   Abdulqader                   We have checked on your account details and see that your Shukran card is not linked. It is pending because the verification step was not completed.   Your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps:  1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage  We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.           03:01 PM, 24th Jul                     activate shukran card                    Do i need this card to get my refund           03:02 PM, 24th Jul             
         activate shukran card                    Shukran was blocked coz i gave too much otp tries           03:03 PM, 24th Jul                   Abdulqader                   Your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps:  1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage           03:03 PM, 24th Jul                     activate shukran card                    Okay i got           03:06 PM, 24th Jul                   Abdulqader                   Is there anything else I can assist you with?           03:06 PM, 24th Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:09 PM, 24th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/hel
 pdesk/tickets/4649663