Subject: New Reply Received - I need to exchange 1 item just now delivered
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jul 2022 08:45:09 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  I need to exchange 1 item just now delivered  Ticket comment <div dir="auto">Ok, thank you. </div>
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<div>On Sun, 24 Jul 2022, 12:25 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Analyn ,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We are truly sorry to hear that you wish to exchange the items due to a sizing issue however, we do not have an exchange option available online at this time.  We would like to inform you that a new return request has been created on 7/24/22on your behalf, Please rest assured that our courier partner is going to contact you within 2-5 workdays to arrange the collection.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4641699