Subject: Ticket Assigned - Conversation with gaurav srivastava
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jul 2022 09:41:21 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with gaurav srivastava gaurav srivastava                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  gaurav srivastava Bot:  Hi Gaurav Srivastava ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  159433077 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565706104            01:30 PM, 2
 3rd Jul                     gaurav srivastava                    Ok           01:30 PM, 23rd Jul                   Abdulqader                   Hi Gaurav , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:30 PM, 23rd Jul                     gaurav srivastava                    Hi           01:30 PM, 23rd Jul                     gaurav srivastava                    I have purchased crib from centerpoint dubai near burjman mall           01:31 PM, 23rd Jul                     gaurav srivastava                    Today is the delivery date           01:31 PM, 23rd Jul                     gaurav srivastava                    But till now no body called for the delivery           01:31 PM, 23rd Jul                   Abdulqader                   Could you please share your order number so that I can assist you further?           01:31 PM, 23rd Jul                     gaurav srivastava                    Will you please contact them and let me know tod
 ay they will deliver           01:31 PM, 23rd Jul                     gaurav srivastava                    Can i share Tax invoice           01:32 PM, 23rd Jul                     gaurav srivastava                    Because i have purchaed this from store not online           01:32 PM, 23rd Jul                   Abdulqader                   Kindly confirm is the order is online order or from the store           01:32 PM, 23rd Jul                     gaurav srivastava                    From the store           01:33 PM, 23rd Jul                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that store and online are two different platforms, we are online support team and we do not have any information regarding the store product           01:33 PM, 23rd Jul                     gaurav srivastava                    So how i can get the details           01:33 PM, 23rd Jul                   Abdulqader                 
   we request you to please contact or visit any nearby stores as they would be assist you in this regards.           01:33 PM, 23rd Jul                     gaurav srivastava                    Because their is no contact no mentioned in tax bill as well           01:34 PM, 23rd Jul                     gaurav srivastava                    If i dont want to visit the store how i can get the details           01:34 PM, 23rd Jul                   Abdulqader                   Kindly provide us the name of the store so we can assist by store number           01:35 PM, 23rd Jul                     gaurav srivastava                    Center point bur dubai near burjman mall           01:35 PM, 23rd Jul                     gaurav srivastava                    21006121002165 this is my customer id           01:36 PM, 23rd Jul                     gaurav srivastava                    Exact address of store is           01:36 PM, 23rd Jul                     gaurav srivastava                   
  Centerpoint sky gardens next to burjman center sheikh khalifa bin zayed road trade center road alkarama dubai           01:37 PM, 23rd Jul                   Abdulqader                   kindly contact to the store by number : 800 6927           01:37 PM, 23rd Jul                     gaurav srivastava                    Ok thanks           01:38 PM, 23rd Jul                   Abdulqader                   Is there anything else I can assist you with?           01:38 PM, 23rd Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:41 PM, 23rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4646237