Subject: Ticket Assigned - Conversation with jaya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jul 2022 09:12:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jaya jaya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jaya Bot:  Hi Jaya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9579412737 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561926533            01:04 PM, 23rd Jul                   Abdulqader                   Hi Jaya, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:05 PM, 23rd Jul                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           01:05 PM, 23rd Jul                     jaya                    Hi           01:05 PM, 23rd Jul                   Abdulqader                   As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           01:06 PM, 23rd Jul                     jaya                    I placed an order few minutes back could you please check the status because I couldn’t enter the payment details and the screen automatically closed and now it says it’s pending verification           01:06 PM, 23rd Jul                     jaya                    Yes but if I confirm the transaction then within how many days I can collect           01:07 PM, 23rd Jul                   Abdulqader                   Kindly wait for 1-2 hours to be able to see the details of your order           01:07 PM, 23rd Jul                     jaya                    Ok will I get any email or on my phone I will receive a message           01:08 PM, 23rd Jul                   Abdulqader                   Once this order has been placed successfully you will receive an email notification for the same           01:09 PM, 23rd Jul                   Abdulqader                   Is there anything else I can assist you with?           01:09 PM, 23rd Jul                     jaya                    Okay thanks that’s all           01:10 PM, 23rd Jul                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:12 PM, 23rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4646132